DF
Dina F
1 reviews | Active since Jul 2021
08 Sept 2024, 18:13
Platinum Life
A guy called Angelo Lorenzani from Platinum Life called me and said me he's going to send me a gift voucher and talked and talked to me about taking out a policy. Then I had to talk to this lady to approve a Debicheck from my account. I told her I can't afford it but she carried on. I'm trying to cancel it but no success.
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Platinum Life's replyOfficial
09 Sept 2024, 06:58Dear Dina,
You were recently nominated by a friend or family member for a promotional gift. After receiving the gift, our team may contact you to offer a policy with Platinum Life. The policy is optional but if you do agree, a debicheck mandate is sent out on conclusion of the sale, as confirmation that you have taken a policy out.
Your cancellation request has been received and sent to our sales department, to ensure that nothing is issued out in your name. I will follow up on the sales call as well, to investigate the sale and the conduct of the agent. My apologies for any inconvience caused
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
You were recently nominated by a friend or family member for a promotional gift. After receiving the gift, our team may contact you to offer a policy with Platinum Life. The policy is optional but if you do agree, a debicheck mandate is sent out on conclusion of the sale, as confirmation that you have taken a policy out.
Your cancellation request has been received and sent to our sales department, to ensure that nothing is issued out in your name. I will follow up on the sales call as well, to investigate the sale and the conduct of the agent. My apologies for any inconvience caused
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply09 Sept 2024, 06:58
Official
Dear Dina,
You were recently nominated by a friend or family member for a promotional gift. After receiving the gift, our team may contact you to offer a policy with Platinum Life. The policy is optional but if you do agree, a debicheck mandate is sent out on conclusion of the sale, as confirmation that you have taken a policy out.
Your cancellation request has been received and sent to our sales department, to ensure that nothing is issued out in your name. I will follow up on the sales call as well, to investigate the sale and the conduct of the agent. My apologies for any inconvience caused
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
You were recently nominated by a friend or family member for a promotional gift. After receiving the gift, our team may contact you to offer a policy with Platinum Life. The policy is optional but if you do agree, a debicheck mandate is sent out on conclusion of the sale, as confirmation that you have taken a policy out.
Your cancellation request has been received and sent to our sales department, to ensure that nothing is issued out in your name. I will follow up on the sales call as well, to investigate the sale and the conduct of the agent. My apologies for any inconvience caused
Please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor