LB
Louise B

1 reviews | Active since Feb 2026

11 Feb 2026, 08:24

Platinum Life and their staff went the extra mile in assisting me with my queries

Platinum Life and their staff went the extra mile in assisting me with my queries. Samantha Barnard was kind, patient with me and very attentive. Her knowledge of my policy and understanding of my situation was excellent. Her friendly manner was perfect and she put me at ease immediately and I was made to feel safe, heard and confidant in her abilities. Thank you

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Replies (1)
Platinum Life
Platinum Life's reply11 Feb 2026, 08:42
Official
Dear Louise, 

We just love your feedback for Samantha and we are so proud of her for making sure that things were done your way! Thanks for showing recognition where it is due and for the great feedback - we will be sure to pass your message on to her. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor