KH
Klaus H

1 reviews | Active since Feb 2020

31 Aug 2020, 14:04

Platinum Life and Box Fashion ****

What I have a problem with, is the fact that misrepresentation has become the norm here, telemarketing, using cancer insurance as the key sales pitch, linking "free" items to lure people into believing that this Company is legitimate, however without our prior approval, deduct funds from our account. So, case of ***** filed and the Ombudsman informed as to the misleading practices under the 'Consumer Protection Act', by Platinum Life and The Box Fashion. Previous emails are commented with vague and in some cases missing facts to substantiate the arguments. This organisation has no intention to operate a legal entity, but has shown misleading and ********** behaviour to date.

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Replies (1)
Platinum Life
Platinum Life's reply02 Sept 2020, 07:02
Official
Dear Klaus, 

Thank you so much for taking my call. 

As discussed, please note that this matter has been escalated through to management and I have asked them to give you a call to assist with this matter. 

You are more than welcome to let me know if there is anything else I can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor