1 reviews | Active since Nov 2016
PLATINUM LIFE AGENT TOLD ME I WILL GET CANCER IN DECEMBER BECAUSE I REFUSED TO TAKE UP A POLICY
I am giving this company a 2 star only because I received the promised gift.
platinum life had been calling me since 2016 saying a friend of mine recommended me to receive a gift never got any gift in 2016 but that didn't bother me, fast-forward this year 2021 I got a call again and I received a gift, a few weeks later they called me to recommend friends to receive a gift I gave them over 20 contacts. we ll it was woman's month...
weeks later I got a call about taking up a policy with them, I told the lady I am in no state in taking up a policy now as I am not financially stable I can only take up a policy next year in January, the lady was so rude with me. THE LADY TOLD ME I WAS GONNA GET CANCER IN DECEMBER CAUSE JANUARY WILL BE TOO LATE FOR ME TO TAKE A POLICY WITH THEM THE LADY DID NOT WANT TO GIVE ME A CHANCE TO SPEAK SHE WAS SO RUDE AND ARROGANT TILL I HANGUP THE CALL
I still have the Gel they delivered to me, and I would like to return it to platinum life as I have not used it. THANKS
Thank you so much for taking my call and please accept my apologies for the experience you had,
This is not in line with the manner in which we do business and I have escalated this through to our sales department to ensure that it is followed up and addressed. Thank you for bringing this to our attention and giving us a chance to follow up and rectify this.
You are welcome to contact me if there is anything I can assist with and please enjoy the gift that was sent to you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and please accept my apologies for the experience you had,
This is not in line with the manner in which we do business and I have escalated this through to our sales department to ensure that it is followed up and addressed. Thank you for bringing this to our attention and giving us a chance to follow up and rectify this.
You are welcome to contact me if there is anything I can assist with and please enjoy the gift that was sent to you.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor