SH
Shanéy Heath

1 reviews | Active since Sept 2024

05 Sept 2024, 16:51

Platinum life

Good day One of my friends gave my number to platinum life thereafter they have persisted in calling me. Today I talked to a consultant and said that I would not agree to taking out the cover without going through the documentation seeing that I work in the legal field. He then proceeded to try and get me to say that I am taking the cover even though my words were that i would consider it . Please before agreeing to such things do your research and read the fine print .

With that said i am requesting that platinum life removes my personal details such as my ID number , residence and banking details from their system . I repeat that I do not want the cover and give no permission to deduct any money from my account

Regards S Heath

0
Replies (1)
Platinum Life
Platinum Life's reply06 Sept 2024, 10:27
Official
Dear Shaney, 

Unfortunately, I could not get a hold of you telephonically to assist you regarding your query. 

We are extremely sorry for any inconvenience you have experienced. 

We have added you to the do not contact list and have insured no policy will be created in your name. 


 Kind Regards 

Chrysanthea Chetty
Client Care Consultant