mm
melissa.coetzer melissa.coetzer
1 reviews | Active since Jun 2016
28 Jan 2021, 07:28
Platinum Life
After I declined any service from Platinum Life - woke up this morning with a payment they took from me. Is this the type of service they give = NONE but take money? Please pay it back as this is *****ing. I didn't even get a gift or nothing.
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Platinum Life's replyOfficial
28 Jan 2021, 11:41Dear Melissa,
Thank you so much for taking my call regarding this matter.
As discussed, please note that a cancellation has been processed on your policy and a consultant will be in touch within the week to confirm this.
I apologize that the consultant made you feel pressured into taking a policy. I have sent the calls through to you and will also address this matter with our sales department
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter.
As discussed, please note that a cancellation has been processed on your policy and a consultant will be in touch within the week to confirm this.
I apologize that the consultant made you feel pressured into taking a policy. I have sent the calls through to you and will also address this matter with our sales department
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply28 Jan 2021, 11:41
Official
Dear Melissa,
Thank you so much for taking my call regarding this matter.
As discussed, please note that a cancellation has been processed on your policy and a consultant will be in touch within the week to confirm this.
I apologize that the consultant made you feel pressured into taking a policy. I have sent the calls through to you and will also address this matter with our sales department
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter.
As discussed, please note that a cancellation has been processed on your policy and a consultant will be in touch within the week to confirm this.
I apologize that the consultant made you feel pressured into taking a policy. I have sent the calls through to you and will also address this matter with our sales department
Please do not hesitate to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor