1 reviews | Active since Jun 2019
Platinum Life a *******
I have been paying this policy for over 20 years. ow they inform me that I have to wait another 6 years for my 50% cash back. I am so sick and tired of people that are taking other people's money and make empty promises. I would like to cancel my policy and I want all my contributions back which I made during all these years. I also noticed that once you want to make a claim they come with the excuse that you did not go for blood tests so they will not pay out. What BS is this as NOWHERE in the contract say that you have to go for blood tests every year. Secondly Skin cancer was also covered and now suddenly it is not!!!! I want my contributions back so that I can invest it in a reputable company that will be there when I need them and that are TRUSTWORTHY.
I have received your complaint and I am currently looking into this matter
All calls made to you have been requested and I will provide further feedback as soon as it has been received
Please let me know if there is anything else I can assist with in the meantime
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I am currently looking into this matter
All calls made to you have been requested and I will provide further feedback as soon as it has been received
Please let me know if there is anything else I can assist with in the meantime
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received the call made to you regarding your policy with Platinum Life and would like to provide some feedback regarding this matter
Kindly note that you were contacted in 2010 for reactivation of your Platinum Life policy. In the call, the consultant explained the money-back benefit to you and advised that it will payout at age 65 if the policy is still in force and claim-free. This is set to occur in 2027.
I have sent through the call and updated policy documentation via email.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received the call made to you regarding your policy with Platinum Life and would like to provide some feedback regarding this matter
Kindly note that you were contacted in 2010 for reactivation of your Platinum Life policy. In the call, the consultant explained the money-back benefit to you and advised that it will payout at age 65 if the policy is still in force and claim-free. This is set to occur in 2027.
I have sent through the call and updated policy documentation via email.
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor