CV
Chanelle V

1 reviews | Active since Jul 2017

14 Feb 2024, 13:10

Platinum Life, a company that cares!

Compassionate, efficient and helpful staff. The claim following my son's devastating Ewing's Sarcoma diagnosis was processed very quickly. What really amazed me however, was the follow-up a few months later to enquire about his health, and to send him a gift to let him know they are rooting for him. And yes, he's doing well, but we still have a long road ahead of us!

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Replies (1)
Platinum Life
Platinum Life's reply14 Feb 2024, 13:28
Official
Dear Chanelle, 

Thank you for giving our team a chance to provide support and assistance during this time. We always want to ensure that the claims process is as easy and hassle-free as possible and make sure you and your family are taken care of. 

We wish you all the best in this time and please do not hesitate to contact us if there is anything we can help with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor