1 reviews | Active since Nov 2022
Platinum life
Today I received an sms saying I was nominated for a promotional gift, later on I received a phone call and was asked about my details, the agent said that I would receive my gift in 6 - 8 weeks.
I did not really wanted to be rude because the lady who spoke to me was nice, when she asked my ID number, what bank I am with and if my account is current or savings I got a bit suspicious, because what does that have to do with a promotional "gift"? They now have my confidential details.
Based on most of the reviews on hello peter it seems that they often commit '*****' which concerns me greatly.
In researching Platinum Life, it seems that quite a few people are getting caught by Platinum Life in that they send out ACTIVE policy documents with a 30-day review period. I have not provided Platinum Life with my bank account number (other than the name of my bank & what type of account) to allow them to process any debit orders / deductions from my account. If any payments are taken from my bank account, I will take this matter further.
I do not wish to receive the “free, promo" and lastly.kindly remove my details from ur system
Thank you for reaching out to us with your concerns. We have tried to contact you to explain our process and hopefully put your mind at ease.
Kindly note, we contact potential clients and do ask for information, however, you are under no obligation to give us said information. The only time you will be asked for you banking details i.e. your account number, is at sales stage and that is only once you have agreed to a policy.
We have since added your details to our do not contact list, and you will not receive the promotional gift.
We hope you are satisfied with our response but please don't hesitate to contact us should you have any further queries.
Regards, Alisha Narainsamy Client Care Manager Platinum Life
Thank you for reaching out to us with your concerns. We have tried to contact you to explain our process and hopefully put your mind at ease.
Kindly note, we contact potential clients and do ask for information, however, you are under no obligation to give us said information. The only time you will be asked for you banking details i.e. your account number, is at sales stage and that is only once you have agreed to a policy.
We have since added your details to our do not contact list, and you will not receive the promotional gift.
We hope you are satisfied with our response but please don't hesitate to contact us should you have any further queries.
Regards, Alisha Narainsamy Client Care Manager Platinum Life