CS
Carolyn S
1 reviews | Active since Mar 2022
31 Mar 2022, 16:12
Platinum Life
Good policy yo have, had it for years already. However I cannot understand why they will only pay you half of your premiums when you reach 74 years and you still have to pay until you reach thst age.
Surely by now they are aware thar retirement age is between 60 and 65 years. Not sure for how much longer I will be able to afford to pay this policy as I am 65 this year and my husband has been on pension for 6 years already. I am sure I will be finishing up work by the end of the year and will not be able to afford to keep paying after I am put on pension. Which means I will have lost all the money thst I have already paid and still paying.
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Replies (1)Platinum Life's replyOfficial
31 Mar 2022, 17:08Dear Carolyn,
I have received your review and would like to provide some feedback regarding this matter
Please note that all our policies have a set term of at least twenty years and that your Money back date is set according to this. We are unable to change or shorten the term of the policy but we can assist with adjusting your premium to ensure that it best suits your needs
Kindly give our team a call and they will gladly assist with this
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter
Please note that all our policies have a set term of at least twenty years and that your Money back date is set according to this. We are unable to change or shorten the term of the policy but we can assist with adjusting your premium to ensure that it best suits your needs
Kindly give our team a call and they will gladly assist with this
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply31 Mar 2022, 17:08
Official
Dear Carolyn,
I have received your review and would like to provide some feedback regarding this matter
Please note that all our policies have a set term of at least twenty years and that your Money back date is set according to this. We are unable to change or shorten the term of the policy but we can assist with adjusting your premium to ensure that it best suits your needs
Kindly give our team a call and they will gladly assist with this
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some feedback regarding this matter
Please note that all our policies have a set term of at least twenty years and that your Money back date is set according to this. We are unable to change or shorten the term of the policy but we can assist with adjusting your premium to ensure that it best suits your needs
Kindly give our team a call and they will gladly assist with this
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
