mB
marianna B
1 reviews | Active since Nov 2017
03 Dec 2024, 18:39
Platinum life
I've asked them to cancel my policy where they have deducted twice I already have a policy with them and I can't afford another.i asked them to surrender the policy please help
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
04 Dec 2024, 08:07Dear Marianna,
I have received your review and have tried to contact you regarding this matter, but I have been unable to reach you.
Kindly note that we have no record of a recent cancellation request on your policy. I have logged this for you now and a consultant will be in touch within the next week to confirm this with you. All further premiums have been stopped with immediate effect
You are welcome to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have tried to contact you regarding this matter, but I have been unable to reach you.
Kindly note that we have no record of a recent cancellation request on your policy. I have logged this for you now and a consultant will be in touch within the next week to confirm this with you. All further premiums have been stopped with immediate effect
You are welcome to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply04 Dec 2024, 08:07
Official
Dear Marianna,
I have received your review and have tried to contact you regarding this matter, but I have been unable to reach you.
Kindly note that we have no record of a recent cancellation request on your policy. I have logged this for you now and a consultant will be in touch within the next week to confirm this with you. All further premiums have been stopped with immediate effect
You are welcome to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have tried to contact you regarding this matter, but I have been unable to reach you.
Kindly note that we have no record of a recent cancellation request on your policy. I have logged this for you now and a consultant will be in touch within the next week to confirm this with you. All further premiums have been stopped with immediate effect
You are welcome to contact me if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
mB
marianna B's updateReviewer Update
04 Dec 2024, 10:01Dear platinum life I expect you to resolve this issue with immediate effect. I did not say you can deduct in the next week you did what you wanted regardless my expenses.resolve and contact me today I've mailed you my numbers and I surrender the policy and need my money back because I did not aggree to a Doble deduction
mB
marianna B's update04 Dec 2024, 10:01
Reviewer Update
Dear platinum life I expect you to resolve this issue with immediate effect. I did not say you can deduct in the next week you did what you wanted regardless my expenses.resolve and contact me today I've mailed you my numbers and I surrender the policy and need my money back because I did not aggree to a Doble deduction