Platinum life

I took insurance at platinum life, they were deducting every month from my salary. This morning I found that they took an amount of nine hundred and something. I called and they told me for 3 months they did not receive any payment. I asked what did u do about it? Did u inform me about this? The answer was no. So I told the lady to cancel that policy. And she agreed.

I feel I was not treated fairly as a customer they should have let me know from the first month they didn't receive the payment. If possible I would appreciate if platinum life could pay me back my money that they deducted this morning. Thanks

Kind regards Khanyisa Manganyi ***