LM
Lebogang M
1 reviews | Active since May 2019
16 Feb 2021, 21:16
Platinum gifts, just another way to get personal and confidential information - no gift sent
Platinum life has called me for the second time if not third asking me for my personal information with the claim that they will be sending a gift to me, but to this day I have not received a gift or a link. I have received an sms in January and today as well that they will be calling... I now wonder if my information is in the good hands. I honestly wish they didn't deliver promise people gifts if they knew they were not going to deliver :-(
Helpful (0)
Replies (2)0
Replies (2)Platinum Life's replyOfficial
17 Feb 2021, 10:35Dear Lebogang,
I have received your complaint and I am currently following up with our referral team
As soon as the feedback has been received, I will advise. Please accept my apologies for the experience you've had
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I am currently following up with our referral team
As soon as the feedback has been received, I will advise. Please accept my apologies for the experience you've had
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Feb 2021, 10:35
Official
Dear Lebogang,
I have received your complaint and I am currently following up with our referral team
As soon as the feedback has been received, I will advise. Please accept my apologies for the experience you've had
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I am currently following up with our referral team
As soon as the feedback has been received, I will advise. Please accept my apologies for the experience you've had
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's replyOfficial
17 Feb 2021, 15:59Dear Lebogang,
Thank you so much for taking my call and confirming the address details
YOu will receive an SMS with more information regarding your gift within the next 4-6 weeks
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and confirming the address details
YOu will receive an SMS with more information regarding your gift within the next 4-6 weeks
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply17 Feb 2021, 15:59
Official
Dear Lebogang,
Thank you so much for taking my call and confirming the address details
YOu will receive an SMS with more information regarding your gift within the next 4-6 weeks
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call and confirming the address details
YOu will receive an SMS with more information regarding your gift within the next 4-6 weeks
Please let me know if there is anything else I can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
