LM
Lebogang M

1 reviews | Active since May 2019

16 Feb 2021, 21:16

Platinum gifts, just another way to get personal and confidential information - no gift sent

Platinum life has called me for the second time if not third asking me for my personal information with the claim that they will be sending a gift to me, but to this day I have not received a gift or a link. I have received an sms in January and today as well that they will be calling... I now wonder if my information is in the good hands. I honestly wish they didn't deliver promise people gifts if they knew they were not going to deliver :-(

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Replies (2)
Platinum Life
Platinum Life's reply17 Feb 2021, 10:35
Official
Dear Lebogang, 

I have received your complaint and I am currently following up with our referral team 

As soon as the feedback has been received, I will advise. Please accept my apologies for the experience you've had 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life
Platinum Life's reply17 Feb 2021, 15:59
Official
Dear Lebogang, 

Thank you so much for taking my call and confirming the address details 

YOu will receive an SMS with more information regarding your gift within the next 4-6 weeks 

Please let me know if there is anything else I can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor