ME
Marilie E

1 reviews | Active since May 2015

28 Aug 2024, 18:17

Phone everyday with different numbers

A nurse at a hospital used my mom's number as a patient and mine as an emergency contact as referrals probably to get a free gift. That is ******* to do that and highly unprofessional. It also does not mean that we have given consent for platinum life to phone us. As a very old policy holder who had to cancel due to constant harrassment I'm well aware how this company and their phone calls work. Due to the POPI act companies cannot cold call potential clients anymore for business. I work in healthcare as well and I can't answer these irritating non stop calls. Please revise this referral system as people use this as a joke these days

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Replies (1)
Platinum Life
Platinum Life's reply29 Aug 2024, 06:42
Official
Dear Marilie, 

We fully respect your wish not to be contacted by us again and so have added the contact details provided to our Do Not Contact list so that, in the event that you are again referred to us in the future, we will not attempt to contact you.

Our apologies for any inconvenience caused

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor