M
Mornay
1 reviews | Active since Jun 2024
02 Jun 2024, 00:23
Paying for something...
Paying for something never received
Helpful (0)
Replies (1)0
Replies (1)Platinum Life's replyOfficial
03 Jun 2024, 07:06Dear Mornay,
I have received your review and have looked into this matter on our side.
I can confirm that your documentation was sent through via email in last week. I apologize if you did not receive it and have arranged for a resend to be done with immediate effect
I will be in touch during the day to confirm if you have received it and assist on your policy in any other way
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this matter on our side.
I can confirm that your documentation was sent through via email in last week. I apologize if you did not receive it and have arranged for a resend to be done with immediate effect
I will be in touch during the day to confirm if you have received it and assist on your policy in any other way
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply03 Jun 2024, 07:06
Official
Dear Mornay,
I have received your review and have looked into this matter on our side.
I can confirm that your documentation was sent through via email in last week. I apologize if you did not receive it and have arranged for a resend to be done with immediate effect
I will be in touch during the day to confirm if you have received it and assist on your policy in any other way
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and have looked into this matter on our side.
I can confirm that your documentation was sent through via email in last week. I apologize if you did not receive it and have arranged for a resend to be done with immediate effect
I will be in touch during the day to confirm if you have received it and assist on your policy in any other way
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
