1 reviews | Active since Oct 2015
Paying for delivery cost with free gift from platinum life
A few month ago I received a call from one of their agents telling me I qualify for one of their FREE GIFTS cause a friend referred me. So I explained to him that I am not interested as the previous agent told me that I will be liable for delivery costs once I select the product online. He then said that that is incorrect and I will receive a message in a few weeks and I should just select the item online. Then I received this message on 31/08/2021: "Dear Mr Robertson, Platinum Life is treating you to a R200 Gift Voucher from the IG Bio Protect range. Use this voucher code DUP*** and spoil yourself at https://isabellagarcia.co.za/product-category/mens-range/bio-protect-collection. Expires 2021/10/01. Delivery excluded. Platinum Life"
I have received your complaint and I am currently looking into this matter.
Kindly note that as delivery is done across South Africa, there will be a delivery fee for the products. I have requested the calls and will follow up on what was advised regarding this
Please feel free to contact me if there is anything I can assist with in the meantime.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I am currently looking into this matter.
Kindly note that as delivery is done across South Africa, there will be a delivery fee for the products. I have requested the calls and will follow up on what was advised regarding this
Please feel free to contact me if there is anything I can assist with in the meantime.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor