JR
Janien R

1 reviews | Active since Oct 2018

29 Mar 2022, 08:22

Outstanding service

I recently had to make a difficult decision to cancel my policy with Platinum Life due to unforeseen financial circumstances.

After receiving a call from Marna we were able to renegotiate the premium and keep cover in place. Marna was extremely helpful, understanding and empathetic to my situation and her caring attitude ensured that I can still enjoy cover at a price that suits my pocket.

Thank you for your outstanding service.

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Replies (1)
Platinum Life
Platinum Life's reply29 Mar 2022, 09:43
Official
Dear Janien, 

It’s so nice to hear that things were done your way. Thanks for taking the time to share your positive experience with us and for showing Marna the recognition she deserves. We’ll be sure to do the same!

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor