MD
Meagan D

1 reviews | Active since Aug 2023

20 Feb 2026, 20:13

Our experience with Platinum Life has been deeply personal and reassuring, especially through our consultant, Leandi Schoonees

Our experience with Platinum Life has been deeply personal and reassuring, especially through our consultant, Leandi Schoonees. From the very beginning, Leandi engaged with empathy, professionalism, and genuine care. She did not treat us as just another policy number, but as a family navigating one of the most difficult seasons of our lives. Communication was clear, compassionate, and efficient. During moments when we felt overwhelmed by medical decisions, hospital stays, and emotional exhaustion, knowing that our policy was in place and that Leandi was accessible and supportive gave us real peace of mind. Platinum Life delivered on their promises with integrity and understanding, which strengthened our trust in them even further

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Replies (2)
Platinum Life
Platinum Life's reply20 Feb 2026, 20:19
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible. Platinum Life Client Care Team
Platinum Life
Platinum Life's reply23 Feb 2026, 09:39
Official
Dear Meagan, 

 Thank you for taking the time to share your experience. We are sincerely grateful that we could provide support, clarity, and reassurance when you needed it most. Your words about Leandi’s compassion and dedication will be shared with her. We value your trust and remain committed to serving you with integrity. 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor