1 reviews | Active since Dec 2021
ONAANVAARBAAR
Ek is so so ongelukkig met die diens wat mens deesdae by platinum life. Jy word gebel om te se se jou prime gaan op met n x bedrag dan vra jy vir die persoon dat hul asb die dokument vir jou via mail en whatsaap moet deur stuur dat jy net kan lees waaroor dit gaan. Dan kom einde van maand dan trek hul net af sonder dat jy die dokument gekry het en gese het dis reg. Jy wag 2 maande vir dokumente en as jy dan vra dan wanneer jy dit kry dan raak hul onbeskof. JY STUUR MAILS DAT JY NOG WAG EN NOG NIKS GEKRY HET NIE DAN PRAAT N MIEVETTE VIA WHATSAPP MET MENS EN RAAK ONBESKOF. Hul gee ook jou nommer uit na Isabellagaigug wat jou bel en aan jou produkt wil verkoop. Jy kan nee se en hul Debit Check decline hul worry nie hul bly net stuur en trek sommer die geld af. Wat het geword van die POP wet wat ingekom het geld dit nie vir hul ni..
Ek voel dis onaanvaarbaar.
Thank you so much for taking my call regarding this matter and please accept my sincere apologies for the experience you had.
I have made the changes as per our discussion and will be in touch next week to confirm that you have received your documentation. I have also escalated the matter to Isabella Garcia and have asked a consultant to contact you as soon as possible to provide assistance
Please do not hesitate to contact me if there is anything else I can assist with and have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking my call regarding this matter and please accept my sincere apologies for the experience you had.
I have made the changes as per our discussion and will be in touch next week to confirm that you have received your documentation. I have also escalated the matter to Isabella Garcia and have asked a consultant to contact you as soon as possible to provide assistance
Please do not hesitate to contact me if there is anything else I can assist with and have a great day
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
