MO
Megan O
1 reviews | Active since Jun 2012
12 Jun 2019, 09:57
Offer but do not follow through
I was hounded with calls to offer me a free gift, I unfortunately am in a service industry and can not often take calls. I did eventually answer and give them all my details, weeks later and still no gift. Why bother at all then?
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Platinum Life's replyOfficial
12 Jun 2019, 14:09 Dear Megan, I tried contacting you regarding your review, but I was unfortunately unable to reach you. Kindly note that you were contacted on the 17th of May 2019 and your details were captured for the promotional gift. Our gifts are delivered within 6-8 weeks from when you were called, so you should receive yours by July at the latest. Your details are set to be merged and you will receive an sms with more information as soon as this has been done. Please contact me on *** if there is anything else I can assist with. Kind regards,
Simoné Venter Client Relationship Specialist & Client Care Supervisor
Simoné Venter Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply12 Jun 2019, 14:09
Official
Dear Megan, I tried contacting you regarding your review, but I was unfortunately unable to reach you. Kindly note that you were contacted on the 17th of May 2019 and your details were captured for the promotional gift. Our gifts are delivered within 6-8 weeks from when you were called, so you should receive yours by July at the latest. Your details are set to be merged and you will receive an sms with more information as soon as this has been done. Please contact me on *** if there is anything else I can assist with. Kind regards,
Simoné Venter Client Relationship Specialist & Client Care Supervisor
Simoné Venter Client Relationship Specialist & Client Care Supervisor