1 reviews | Active since Jul 2016
Not Happy at All
<p>I called in to cancel my policy with Platinum and as told that i wont get a cent of the money have been paying for past 2 years ?? </p> <p> </p> <p>I really cant believe they can just take peoples hard erned money and give them nothing in return.</p> <p> </p> <p>I can only get some money when I am 64 years old??? Well that is too far away.</p> <p> </p> <p>want my policy canceled now!</p>
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a client care consultant will contact to assist you.
Kind Regards
Marietjie Kotze
Platinum Life Client Care
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a client care consultant will contact to assist you.
Kind Regards
Marietjie Kotze
Platinum Life Client Care
Dear Ms Brainers,
Thank you for your query.
You spoke to one of our consultants Kathleen on the 1st of February 2017, all your concerns were addressed and your Platinum Life policy is still active.
Kindly do not hesitate to contact our Client Care Department on ***should you require further assistance.
Kind Regards
Marietjie Kotzé
Client Care
Dear Ms Brainers,
Thank you for your query.
You spoke to one of our consultants Kathleen on the 1st of February 2017, all your concerns were addressed and your Platinum Life policy is still active.
Kindly do not hesitate to contact our Client Care Department on ***should you require further assistance.
Kind Regards
Marietjie Kotzé
Client Care