MS
Megan S

1 reviews | Active since Jul 2019

30 Jul 2019, 10:01

Not happy at all

They opened a policy on my name and my friends bank account without notifying one of us whats going on i am so not happy about this everytime i ask for someone to call me so thia can be sorted out in a proper manner no one makes contact

0
Replies (1)
Platinum Life
Platinum Life's reply01 Aug 2019, 06:43
Official
Dear Megan, 

I have received your review, but I have been struggling to get a hold of you regarding this matter. 

In order for me to assist, would you please give me a call on *** or reply on the email I sent with the reference number of the deduction going off. I have not been able to trace anything on our system using the details provided 

Hope to hear from you soon so that we can resolve this matter 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor