SE
Sarah E

1 reviews | Active since Oct 2015

22 Jun 2020, 12:22

Not Happy

Stop sending people sms telling them i nominated them!!!! I did not!!! I am not even with Platinum life people respond to me with rude messages!!!!!

0
Replies (2)
Platinum Life
Platinum Life's reply23 Jun 2020, 16:12
Official
Dear Sarah, 

I have received your complaint and I am currently following up regarding this matter. 

Kindly note that I will be in contact with feedback 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
Platinum Life
Platinum Life's reply06 Jul 2020, 13:41
Official
Dear Sarah, 

I apologize for only getting back to you now - I was just following up regarding this matter to ensure that the correct information is provided 

According to our system, you were contacted in 2019 and giving the opportunity to nominate friends and family members for a promotional gift. 

Before we contact anyone regarding the policy, an SMS is sent out confirming that they have been nominated and to expect a quick call. 

I have arranged to remove all leads provided by you from the floor

Please let me know if there is anything else I can assist with 

 Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor