T
Thapelo
1 reviews | Active since Dec 2025
17 Dec 2025, 18:50
Not good at all I wo...
Not good at all I would like to cancell the insurance
Helpful (0)
Replies (2)0
Replies (2)
Platinum Life's replyOfficial
17 Dec 2025, 19:01Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's reply17 Dec 2025, 19:01
Official
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. Our team will carefully review this matter and follow up as soon as possible during business hours.
Platinum Life Client Care Team
Platinum Life's replyOfficial
18 Dec 2025, 08:43Dear Thapelo
I have looked into this matter and would like to provide some feedback
You spoke our team last week and they assisted with an adjusted premium on your policy. This was set to go in force from January 2026.
Your policy has been cancelled with immediate effect and no further premiums will be deducted. You will be unable to contact us to reinstate your policy
Please do not hesitate to let me know if there is anything else I can assist with
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
I have looked into this matter and would like to provide some feedback
You spoke our team last week and they assisted with an adjusted premium on your policy. This was set to go in force from January 2026.
Your policy has been cancelled with immediate effect and no further premiums will be deducted. You will be unable to contact us to reinstate your policy
Please do not hesitate to let me know if there is anything else I can assist with
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 Dec 2025, 08:43
Official
Dear Thapelo
I have looked into this matter and would like to provide some feedback
You spoke our team last week and they assisted with an adjusted premium on your policy. This was set to go in force from January 2026.
Your policy has been cancelled with immediate effect and no further premiums will be deducted. You will be unable to contact us to reinstate your policy
Please do not hesitate to let me know if there is anything else I can assist with
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor
I have looked into this matter and would like to provide some feedback
You spoke our team last week and they assisted with an adjusted premium on your policy. This was set to go in force from January 2026.
Your policy has been cancelled with immediate effect and no further premiums will be deducted. You will be unable to contact us to reinstate your policy
Please do not hesitate to let me know if there is anything else I can assist with
Kind Regards
Simone VenterClient Relationship Specialist & Client Care Supervisor