AA
Amanda A

1 reviews | Active since Jul 2024

17 Jul 2024, 09:36

Not good at all

Not good at all. You guys phoned me the 26 of June and I asked for my policy documents and she told me they will send it to me within 7 to 10 working days on WhatsApp. It's 3 weeks now and didn't receive anything.

0
Replies (1)
Platinum Life
Platinum Life's reply17 Jul 2024, 10:30
Official
Dear Amanda, 

I am so sorry to hear that you have not received your documentation yet. I am following up immediately and will provide feedback accordingly 

Kind Regards 

Simone Venter
Client Relationship Specialist & Client Care Supervisor