TV
Taryn V

1 reviews | Active since Jun 2015

10 Apr 2018, 15:40

Nosey Parker

So I am a bit confused as to how I feel about Platinum Life and their free gifts... I was contacted well over a month ago with regards of receiving a free gift. While the agent was really friendly and did his job well, he did ask me a question that I found a bit overwhelming. While we were talking, the question came up what I do for a living. After answering he, he tells me he is studying to do the same and is almost done with his studies. He continues with his routine questions and right before I hang up, he asks me how much I earn "as a marketing question"

Really? How is that relevant to a gift coming from Platinum Life?

Please do me a favour and listen to your agents' calls every now and again, Platinum Life.

Anyway, for the life of me I can not remember his name. I just know I am STILL waiting for whatever was supposed to be delivered to me.

0
Replies (2)
Platinum Life
Platinum Life's reply13 Apr 2018, 15:35
Official

Dear Taryn,

I have requested the call made to you and will be in contact soon.

Please bear in mind that we do thorough quality control and that all our consultants work off scripts.

We do ask various types of question which are used for market research.

Regards,

Tanja.

TV
Taryn V's update13 Apr 2018, 15:57
Reviewer Update
Thank you for your reply. However, I hope you understand my paranoia with the question. He says he is studying the same thing I do for a living and that question pops up. It might have been a coincidence that he had that marketing question.. but ******** are everywhere these days and you can never be too careful. So I just had to make sure that you as a company are aware of your agents and it is indeed something they have to ask :)