1 reviews | Active since Jun 2017

06 Jun 2017, 16:43

Nonsense

<p>The consultant wants my bank details without me reading and documents. Didn't GV me a chance to speak kept interrupting me and also NO IS NO! Calls throughout the day </p>

0
Replies (1)
Platinum Life
Platinum Life's reply07 Jun 2017, 15:44
Official

Dear Renel,

Thank you for the limited time that you afforded me today.

I have listened to the sales calls made to you and because you displayed interest in our cancer policy the consultant requested your details in order to send you the policy wording.

Before policy commencement documentation is sent to you and you have 30 days in which to review the policy terms and conditions.

Your policy application was not completed with the sales consultant as you, in the end, declined to offer.

Please contact me directly on *** or our call centre on ***for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager