WC
Wiese C
1 reviews | Active since Dec 2013
29 Jul 2015, 12:59
NON PAYMENT OF PREMIUMS AFTER CANCELLATION
I have sent countless E-mails and made countless phone calls after I cancelled my subscription due to the fact that I could not afford it as my fianc? was retrenched. All I wanted was my premiums that I paid, be paid back to me. Every time I spoke to a consultant I was told that someone would phone me back.<br> Someone is yet to phone me back... This is now a few years down the line and still no help...<br> They never waited for my premiums, why should I wait for my own money>
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Replies (1)Platinum Life's replyOfficial
31 Jul 2015, 14:09Hello Cielie123,
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a client care consultant will contact to assist you.
Kind Regards
Your Client Care Team
Platinum Life
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a client care consultant will contact to assist you.
Kind Regards
Your Client Care Team
Platinum Life
Platinum Life's reply31 Jul 2015, 14:09
Official
Hello Cielie123,
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a client care consultant will contact to assist you.
Kind Regards
Your Client Care Team
Platinum Life
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a client care consultant will contact to assist you.
Kind Regards
Your Client Care Team
Platinum Life
