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Dear E.M 

I have received your review and would like to provide some feedback regarding this matter. 

You contacted our Client Care team regarding the yearly inflation increase on your policy, that was set to occur in November. As per your request, amendments were made on the policy to ensure that the premium stays the same. 

I have arranged for a policy schedule to be resent through to you as well to confirm 

Kind Regards 

Simone Venter
Client Relationship Specialist & Client Care Supervisor