MB
Maureen B
1 reviews | Active since Dec 2019
25 Mar 2024, 22:17
No thank you; we don't want your business unless you were "refered.
I was interested in taking out a cancer policy. They rep**** with a "sorry", you need to be refered by a current policy holder for you to become a member! What!? A member? Of what? A club!? No thank you! This is rediculas. They do not take business serious.
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Replies (1)Platinum Life's replyOfficial
26 Mar 2024, 07:18Dear Maureen,
I have received your review and would like to provide some more feedback regarding this matter.
Due to the high risk nature of our products and the fact that our underwriting only occurs at claims stage, we are unable to take any incoming business. We work strictly on a referral basis and this is why we give our policy holders the chance to nominate friends and family members.
I apologize for any inconvenience caused.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some more feedback regarding this matter.
Due to the high risk nature of our products and the fact that our underwriting only occurs at claims stage, we are unable to take any incoming business. We work strictly on a referral basis and this is why we give our policy holders the chance to nominate friends and family members.
I apologize for any inconvenience caused.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply26 Mar 2024, 07:18
Official
Dear Maureen,
I have received your review and would like to provide some more feedback regarding this matter.
Due to the high risk nature of our products and the fact that our underwriting only occurs at claims stage, we are unable to take any incoming business. We work strictly on a referral basis and this is why we give our policy holders the chance to nominate friends and family members.
I apologize for any inconvenience caused.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some more feedback regarding this matter.
Due to the high risk nature of our products and the fact that our underwriting only occurs at claims stage, we are unable to take any incoming business. We work strictly on a referral basis and this is why we give our policy holders the chance to nominate friends and family members.
I apologize for any inconvenience caused.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
