LM
LEPFUNO M
1 reviews | Active since Oct 2015
06 Jun 2022, 11:22
No Respond from Platinum Life
I have tried sevarel times to reach out to platinum life through calling and email the is no responce, i have called several times i cant go through only a voice message that says if u have any queries u must send them email, I did send the email still no responce as i want to cancel the policy that i have with them with Immidiate effect.
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Platinum Life's replyOfficial
07 Jun 2022, 08:14Dear Lepfuno,
Kindly note that our team is available from Monday - Friday to assist with any queries. Our call center was closed yesterday due to religious holidays but your cancellation was processed by our email department and a consultant will be in touch within the week to confirm this with you.
Please feel free to contact us if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kindly note that our team is available from Monday - Friday to assist with any queries. Our call center was closed yesterday due to religious holidays but your cancellation was processed by our email department and a consultant will be in touch within the week to confirm this with you.
Please feel free to contact us if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply07 Jun 2022, 08:14
Official
Dear Lepfuno,
Kindly note that our team is available from Monday - Friday to assist with any queries. Our call center was closed yesterday due to religious holidays but your cancellation was processed by our email department and a consultant will be in touch within the week to confirm this with you.
Please feel free to contact us if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Kindly note that our team is available from Monday - Friday to assist with any queries. Our call center was closed yesterday due to religious holidays but your cancellation was processed by our email department and a consultant will be in touch within the week to confirm this with you.
Please feel free to contact us if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor