TA
Taryn A
1 reviews | Active since Apr 2020
15 May 2020, 10:40
NO RESPECT WHATSOEVER!!!
Your call agents have ZERO respect, if one phones me again on a public holiday or after 6pm again, it's not going to be a pleasant experience. You guys in my opinion send promotional gifts and then guilt trip people into taking out cover with you. I told an agent I am busy at work and he gave me so much attitude I wanted to moer him through the phone. Please man! Get some f***king respect!! Sick of your calls and will NEVER pay a cent to you guys because of your disrespect. Who the hell do the call agents think they are?? No man! And I'm sure as hell spreading the word about you guys. You've ****ed me off beyond belief and your call agent can go jump in a lake.
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Taryn A's updateReviewer Update
15 May 2020, 10:43If you want to fix this situation, take me off your damn call list!!!
TA
Taryn A's update15 May 2020, 10:43
Reviewer Update
If you want to fix this situation, take me off your damn call list!!!
Platinum Life's replyOfficial
18 May 2020, 12:12Dear Taryn,
I have received your complaint and I would like to apologize for the experience you had!
Behaviour like this is completely unacceptable and I will be investigating this matter to ensure that it is addressed! Your details will be removed and I will also request the calls made to you to follow up on the conduct of the consultant in question.
Please let me know if there is anything I can assist with further and please accept my apologies again.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I would like to apologize for the experience you had!
Behaviour like this is completely unacceptable and I will be investigating this matter to ensure that it is addressed! Your details will be removed and I will also request the calls made to you to follow up on the conduct of the consultant in question.
Please let me know if there is anything I can assist with further and please accept my apologies again.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply18 May 2020, 12:12
Official
Dear Taryn,
I have received your complaint and I would like to apologize for the experience you had!
Behaviour like this is completely unacceptable and I will be investigating this matter to ensure that it is addressed! Your details will be removed and I will also request the calls made to you to follow up on the conduct of the consultant in question.
Please let me know if there is anything I can assist with further and please accept my apologies again.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your complaint and I would like to apologize for the experience you had!
Behaviour like this is completely unacceptable and I will be investigating this matter to ensure that it is addressed! Your details will be removed and I will also request the calls made to you to follow up on the conduct of the consultant in question.
Please let me know if there is anything I can assist with further and please accept my apologies again.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor