AA
Annishia A
1 reviews | Active since Oct 2024
08 Mar 2023, 11:18
No PROMPT Communication
Platinum Life has really disappointed me :-( I requested a call back a week ago, but no one has called me back yet. The company is very quick to call when selling their product and to take your money but when we as clients need help, Platinum Life is not very prompt!
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Replies (1)
Platinum Life's replyOfficial
08 Mar 2023, 12:48Dear Mrs Arendse,
Thank you so much for taking my call and allowing me the opportunity to resolve your query. I am so sorry for the inconvenience caused. This is definitely not the kind of experience we want our valued clients to have.
A consultant will contact you shortly. But please never hesitate to contact us with any concerns or queries you may have. We are here to help.
Regards,
Alisha Narainsamy
Client Care Manager
Platinum Life
Thank you so much for taking my call and allowing me the opportunity to resolve your query. I am so sorry for the inconvenience caused. This is definitely not the kind of experience we want our valued clients to have.
A consultant will contact you shortly. But please never hesitate to contact us with any concerns or queries you may have. We are here to help.
Regards,
Alisha Narainsamy
Client Care Manager
Platinum Life
Platinum Life's reply08 Mar 2023, 12:48
Official
Dear Mrs Arendse,
Thank you so much for taking my call and allowing me the opportunity to resolve your query. I am so sorry for the inconvenience caused. This is definitely not the kind of experience we want our valued clients to have.
A consultant will contact you shortly. But please never hesitate to contact us with any concerns or queries you may have. We are here to help.
Regards,
Alisha Narainsamy
Client Care Manager
Platinum Life
Thank you so much for taking my call and allowing me the opportunity to resolve your query. I am so sorry for the inconvenience caused. This is definitely not the kind of experience we want our valued clients to have.
A consultant will contact you shortly. But please never hesitate to contact us with any concerns or queries you may have. We are here to help.
Regards,
Alisha Narainsamy
Client Care Manager
Platinum Life