ME
Martin E

1 reviews | Active since Jul 2020

22 Dec 2025, 15:23

No phone call

No phone call. Just a message to say i must rate their service

0
Replies (1)
Platinum Life
Platinum Life's reply22 Dec 2025, 15:54
Official
Dear Martin, 

I have looked into this matter and would like to provide you with feedback. Our records indicate that you spoke with Zinnley on Friday regarding your Platinum Life policy. She arranged for your next debit order to be deducted in January, and an updated policy document will be resent to you.

Following this recent interaction, a service rating SMS was sent to you so that we could gather feedback on your experience.

Please let me know if there is anything else we can assist with 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor