1 reviews | Active since May 2016

12 Apr 2017, 11:37

No means No!!

<p>You guys are completely unreasonable and pushy. When a client says they are not interested what is so hard to understand ? Please do not contact me or any of the contact persons I have submitted to your telemarketers. People have jobs to do. Stop annoying us with your calls. </p>

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Replies (3)
Platinum Life
Platinum Life's reply13 Apr 2017, 09:12
Official

Good day Raul Gutierrez,

Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.

Your concern will be looked into and a client care consultant will investigate to assist you further.

Kind Regards

Marietjie Kotze

Platinum Life Client Care

Platinum Life
Platinum Life's reply13 Apr 2017, 09:15
Official

Good day Keaton Joseph Raman,

Please accept my apologies, the previous messaged was addressed incorrectly. Marietjie from Client Care will investigate your concern and provide feedback. She will also request that you are no longer contacted by our marketing deparmtent.

Kind Regards

Bianca Ferro

Platinum Life
Platinum Life's reply03 May 2017, 10:58
Official

Dear Mr. Raman,

Marietjie from Client Care contacted you to address your concerns.

I can assure you that your details have been placed on our do not contact list and your referrals have been removed from our system.

I apologise for your negative experience and please feel free to contact me directly on *** or alternatively our Call Centre on ***.

Kind regards,

Tanja Yildirim

Client Care Manager – Platinum Life