KR
Klara R
1 reviews | Active since Oct 2024
12 Nov 2024, 16:19
No gifts
I’ve been phoned by platinum life saying they have a free gift they want to send me. They asked alot of questions, including my ID no. Have I gotten the gifts ever?? NO! why tell customers they’re going to get free gifts if they never get. Please don’t call me again. Thank you
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Platinum Life's replyOfficial
13 Nov 2024, 05:18Dear Klara,
I have received your review and would like to provide some information regarding this matter. Your details were captured on the 23rd of October 2024. As disclosed in the call, an SMS regarding your gift or voucher is sent out within 4-6 weeks from when you are called, so you are still set to receive it
Please advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some information regarding this matter. Your details were captured on the 23rd of October 2024. As disclosed in the call, an SMS regarding your gift or voucher is sent out within 4-6 weeks from when you are called, so you are still set to receive it
Please advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply13 Nov 2024, 05:18
Official
Dear Klara,
I have received your review and would like to provide some information regarding this matter. Your details were captured on the 23rd of October 2024. As disclosed in the call, an SMS regarding your gift or voucher is sent out within 4-6 weeks from when you are called, so you are still set to receive it
Please advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
I have received your review and would like to provide some information regarding this matter. Your details were captured on the 23rd of October 2024. As disclosed in the call, an SMS regarding your gift or voucher is sent out within 4-6 weeks from when you are called, so you are still set to receive it
Please advise if there is anything else we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor