ZA
Zubair A

1 reviews | Active since Dec 2017

02 Apr 2018, 20:21

No gift received from platinum life

Hey

I was contacted on the 20th july 2017 about a gift that was to be delivered to me. I contacted the firm again because they said it would be delivered to me at the end of august. I thought it was a **** but platinum life confirmed that it is not. Its second april 2018 and i didnt receive anything. Look if yourll are doing a promo or anything please dont give such **** service. I would never deal with a company who doesnt care about their clients.

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Replies (1)
Platinum Life
Platinum Life's reply04 Apr 2018, 13:22
Official

Dear Zubair,

Thank you for taking my call.

As discussed we send out various kinds of promotional gifts, some of which are vouchers, with voucher codes, that is sent out in an SMS.

You received your SMS from us on the 26th of September 2017.

In case you missed the SMS or for some reason, it was not delivered, I have arranged that it is sent to you again.

Please contact me directly on *** for any further assistance.

Kind regards,

Tanja Yildirim

Client Care Manager

Platinum Life