1 reviews | Active since May 2014
No gift
<p>On 2017-02-23 I received a call from Boitumelo Molotsi from Platinum Life. She was looking for references for her to contact and said that if I could supply her with a certain number of names and phone numbers I will receive a gift, which will be delivered in 6 weeks time. I supp**** her with the names and numbers and 6 weeks later followed up wiht her and informed her that I haven't received a gift yet. She said that the longest it takes is 6 weeks. I kept following up with her, and on 10 April, she said that she will log in a query for me. I haven't received any feedback from her or any gift yet.</p>
Dear Beth
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a client care consultant will contact to assist you.
Kind Regards
Marietjie Kotze
Platinum Life Client Care
Dear Beth
Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.
Your concern will be looked into and a client care consultant will contact to assist you.
Kind Regards
Marietjie Kotze
Platinum Life Client Care
Dear Beth,
Thank you for taking my call today. As discussed with you, your referral gift will be sent out this week and proof of the delivery will be sent directly to me.
I have listened to the call made to you and the consultant promised you a gift that was never sent.
I apologise for the error on our side.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Dear Beth,
Thank you for taking my call today. As discussed with you, your referral gift will be sent out this week and proof of the delivery will be sent directly to me.
I have listened to the call made to you and the consultant promised you a gift that was never sent.
I apologise for the error on our side.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager