tjvv
tammy jansen van vuuren

1 reviews | Active since Nov 2011

03 Feb 2017, 10:45

No free gift received or follow up

<p>I was contacted in 2016 September and never received the free gift . Or follow up on a policy when contacted . </p>

0
Replies (2)
Platinum Life
Platinum Life's reply08 Feb 2017, 11:05
Official

Thank you for sharing your concerns, we always like hearing from our clients and see it as an opportunity to improve our service.

Your concern will be looked into and a client care consultant will contact to assist you.

Kind Regards

Jannicke van Gerve

Platinum Life Client Care

Platinum Life
Platinum Life's reply13 Mar 2017, 13:44
Official

Good day Tammy,

As per our communications, your query has been resolved.

Please feel free to contact us if you have any queries.

Yours Sincerely,

Jannicke van Gerve

Platinum Life

Client Care Consultant

Tel: ***| Fax: ***