1 reviews | Active since Sept 2017
No feed back on calls and e-mails.
I want to cancel my policy but when they hear/see that I want to cancel my policy they don't reply back to my emails and when I call they say that they will call me back but it never happens.
Dear Hennie,
Thank you for taking my call.
As discussed the policy in question is your wife's policy. I have logged the policy for cancellation and a consultant will be in contact with your wife in order to finalise the cancellation.
We have not received any correspondence regarding the cancellation of the policy, therefore, the policy remained active.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Dear Hennie,
Thank you for taking my call.
As discussed the policy in question is your wife's policy. I have logged the policy for cancellation and a consultant will be in contact with your wife in order to finalise the cancellation.
We have not received any correspondence regarding the cancellation of the policy, therefore, the policy remained active.
Please contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager