CE
Charlotte E

1 reviews | Active since Jun 2012

31 Aug 2023, 14:59

No cancer payments for men

After 10 yrs my parents are enquiring after my dad got cancer and was told that this is only for woman. So they have no claim. Pathetic, absolute terrible and then they still want to squeeze money out of them. Terrible.

0
Replies (1)
Platinum Life
Platinum Life's reply31 Aug 2023, 15:50
Official
Dear Charlotte, 

Thank you so much for taking my call and providing more information regarding this matter. 

I will be in contact with your father and will gladly follow up regarding the calls made to him for this policy to ensure that the matter can be investigated and addressed accordingly. 

You are welcome to contact me if there is anything I can assist with while we are looking into this 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor