SP
Suni P

1 reviews | Active since Apr 2011

16 Aug 2024, 09:00

NO CALL BACK AS ARRANGED

Platinum Life tried to call me numerous times on Monday but sadly i was sorting out my health issues. I asked the lady to call me back around 12h30, she did not call back.

Guess because it is a PROMOTIONAL GIFT, I will not get the PROMISED call.

0
Replies (5)
Platinum Life
Platinum Life's reply16 Aug 2024, 09:07
Official
Dear Suni, 

I have followed up with our referral team. Our consultant was unable to get a hold of you on Tuesday, so I have arranged for a call back to be done today. 

Please keep an eye out for our call 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor 
SP
Suni P's update16 Aug 2024, 10:16
Reviewer Update
Thank you Simone, for the prompt response! wow! I will answer the call today, as I am available!
SP
Suni P's update26 Aug 2024, 12:52
Reviewer Update
Thank you ! Call received and promised an sms outlining the complimentary gift , no sms received to date 😟
Platinum Life
Platinum Life's reply26 Aug 2024, 15:26
Official
The SMS is sent out within 4-6 weeks from when you are called, so please keep an eye out as you are still set to receive it. Have a great day 
SP
Suni P's update26 Aug 2024, 16:04
Reviewer Update
Awesome, thank you 🙏🏼contents noted