1 reviews | Active since Aug 2016
Never received "Free gift"
I was called about 2-3 months ago regarding a free gift that I will be receiving. My colleague received hers after 4 weeks. My mother has a existing policy. I just joined with another insurance company for dreaded illnesses cover because I did not get a response. I am a The Box member as well.
Dear Bianca,
My attempts in getting into contact with you have been unsuccessful
I investigated your query and you did not receive the promotional pack as you did not qualify for the campaign but I have arranged a resend.
Please feel free to contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager
Dear Bianca,
My attempts in getting into contact with you have been unsuccessful
I investigated your query and you did not receive the promotional pack as you did not qualify for the campaign but I have arranged a resend.
Please feel free to contact me directly on *** or our call centre on ***for any further assistance.
Kind regards,
Tanja Yildirim
Client Care Manager