CC
Carmallite C

1 reviews | Active since Nov 2025

28 Nov 2025, 09:48

My policy was in arears because I switched to another bank

My policy was in arears because I switched to another bank. I wrote an email to be contacted via phone. Miche Holworthy called me earlier and assisted me over the phone. She listened to me and she was very polite. I just loved the way this lady spoke to me within a few minutes we made arrangements to get my policy up to date.

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Replies (1)
Platinum Life
Platinum Life's reply28 Nov 2025, 12:43
Official
Dear Carmallite,

Thank you for taking the time to share your experience. We’re so glad Miche could personally assist you over the phone and guide you through updating your policy. Hearing that her patience, professionalism, and kindness made such a difference truly warms our hearts. It’s exactly this level of care and dedication that we strive to provide to every client. We’ll be sure to pass on your kind words to Miche

Kind Regards

Simone Venter 
Client Relationship Specialist and Client Care Supervisor