K
Kereng

1 reviews | Active since Nov 2023

01 Mar 2024, 10:12

My policy was at the...

My policy was at the verge of collapse due to financial strain, I got a call from one of their consultants, a very warm soul, her name is Zinnley, very professional, she explained the product to me again and options that I have for me to continue to be covered, I can proudly say I'm still a member of platinum life, I'm covered, I didn't loose my policy and my premium was adjusted to the amount that I can afford at the moment and I was also informed that when my financial situation improves, I can increase my premium which will in turn increase my cover, thank you Platinum life, thank you Zinnley 😊😊☺️

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Replies (1)
Platinum Life
Platinum Life's reply01 Mar 2024, 10:36
Official
Dear Kereng, 

We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Zinnley was able to help with your policy and provide the needed information and support.

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor