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Maritjรฉ Meintjes maritjemeintjes

1 reviews | Active since Aug 2024

12 Aug 2024, 09:19

My last call was from a lady, I'm not sure of her name, ai my memory is kapoet sometimes ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ she was super awesome and patient

My last call was from a lady, I'm not sure of her name, ai my memory is kapoet sometimes ๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚ she was super awesome and patient. I could understand her clearly and had answered all my questions. You see I wanted to cancel my policy due to financial reasons, but she explained to me how important it is to have this policy and still giving me the freedom to choose ๐Ÿ˜ she helped me to adjust my monthly payment so that we could recover financially and then after 6 months I would have a opportunity to increase my payment again, ๐Ÿ˜ that is truely super awesome and I will not be cancelling my membership. This is the first time I ever had aney policy so I am so happy that this lady phoned me, she definitely gets more than 2 thumbs up ๐Ÿค— I only wish I could remember her name ๐Ÿ™ˆ๐Ÿ˜…

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Replies (1)
Platinum Life
Platinum Life's reply12 Aug 2024, 09:48
Official
Dear Maritjรฉ, 

This is such a fantastic compliment and exactly the kind of feedback that we strive for! Itโ€™s so nice to hear that Arcel is so enthusiastic about delivering awesome service and we are so happy to have her on our team. Weโ€™ll be sure to show her the recognition she deserves and we look forward to keeping you impressed for years to come! 

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor