MDm
Marie Davidson marie.davidson

1 reviews | Active since Jul 2024

18 Jul 2024, 09:22

My husband was diagnosed with prostate cancer and I put a claim in to Platinum Life

My husband was diagnosed with prostate cancer and I put a claim in to Platinum Life. I promptly received the claim forms and as soon as they received it I received a phone call from Shandri informing me of the process. I also received e-mails. She also kept me informed while the processing was taking please and notified me immediately when everything was finalised. Shandri was always friendly and respectful. Always willing to assist in any way she could. The company can be proud to have her as an employee.

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Replies (1)
Platinum Life
Platinum Life's reply18 Jul 2024, 09:50
Official
Dear Marie, 

What a lovely and meaningful message! You have made our day, and we will be sure to pass your message on to Shandri. She is talented and takes great pride in her work. I am so glad we could be there every step of the way during your claims process

Kind Regards

Simone Venter
Client Relationship Specialist & Client Care Supervisor