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Emmie orrie.lensley
1 reviews | Active since Apr 2026
08 Apr 2026, 17:16
My husband was diagnosed with cancer and I had to send in the claim for his policy pay out
My husband was diagnosed with cancer and I had to send in the claim for his policy pay out. I was assisted by Mandeleen van Rooyen and she was kind, polite and efficient. The claim was approved faster than promised.
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Replies (2)
Platinum Life's replyOfficial
08 Apr 2026, 17:29Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's reply08 Apr 2026, 17:29
Official
Receiving your feedback is always important to us and we want to ensure that each review is handled with the attention it deserves. Our team will provide a response as soon as possible.
Platinum Life Client Care Team
Platinum Life's replyOfficial
10 Apr 2026, 10:46Dear Emmie,
Thank you for your heartfelt feedback. We are sorry to hear about your husband’s diagnosis and are thinking of you during this challenging time. We’re glad that Mandeleen could support you with care and efficiency, and that your claim was handled quickly.
Thank you for your heartfelt feedback. We are sorry to hear about your husband’s diagnosis and are thinking of you during this challenging time. We’re glad that Mandeleen could support you with care and efficiency, and that your claim was handled quickly.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply10 Apr 2026, 10:46
Official
Dear Emmie,
Thank you for your heartfelt feedback. We are sorry to hear about your husband’s diagnosis and are thinking of you during this challenging time. We’re glad that Mandeleen could support you with care and efficiency, and that your claim was handled quickly.
Thank you for your heartfelt feedback. We are sorry to hear about your husband’s diagnosis and are thinking of you during this challenging time. We’re glad that Mandeleen could support you with care and efficiency, and that your claim was handled quickly.
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Simone Venter
Client Relationship Specialist & Client Care Supervisor