KK
Kaanita K
1 reviews | Active since Aug 2024
21 Aug 2024, 18:57
My husband has been diagnosed with prostate cancer, as soon as the paperwork was received by Platinum life, Mandalee Van Rooyen sent me an email and called me acknowledging receipt of the paperwork and advised on the turn around time of the claim
My husband has been diagnosed with prostate cancer, as soon as the paperwork was received by Platinum life, Mandalee Van Rooyen sent me an email and called me acknowledging receipt of the paperwork and advised on the turn around time of the claim. During this difficult time in my families life, Mandalee kept me updated on the progress of the claim which gave me inner peace that this was one less thing to worry about, Thank you Mandalee for being my guardian angel
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Replies (1)Platinum Life's replyOfficial
22 Aug 2024, 06:43Dear Kaanita,
Thank you so much for taking the time to share your experience with us. I am so glad that Mandelee was there for every step of the way during the claims process, making sure you were also kept up to date and informed. It warms our heart that you were fully supported during this time
We wish your you and your family all the best and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking the time to share your experience with us. I am so glad that Mandelee was there for every step of the way during the claims process, making sure you were also kept up to date and informed. It warms our heart that you were fully supported during this time
We wish your you and your family all the best and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Platinum Life's reply22 Aug 2024, 06:43
Official
Dear Kaanita,
Thank you so much for taking the time to share your experience with us. I am so glad that Mandelee was there for every step of the way during the claims process, making sure you were also kept up to date and informed. It warms our heart that you were fully supported during this time
We wish your you and your family all the best and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
Thank you so much for taking the time to share your experience with us. I am so glad that Mandelee was there for every step of the way during the claims process, making sure you were also kept up to date and informed. It warms our heart that you were fully supported during this time
We wish your you and your family all the best and please do not hesitate to contact us if there is anything we can assist with
Kind Regards
Simone Venter
Client Relationship Specialist & Client Care Supervisor
