PZ
Princess Z

1 reviews | Active since Sept 2021

23 Sept 2021, 13:40

My gratitude appreciation

To Marelize I will like to take this opportunity to rate your service as per our last telephone conversation. I must say that you were so kind and the fact that you asked that is it a right time to speak to me it gives me an impression that you respect someone time and privacy. It always feels like you talking to a family not a client and I am so grateful that you resolve my issue and came up with a brilliant idea to save me from cancelling the policy as much as I needed it. Keep on providing wonderful customer service and satisfaction.

Thank you Princess Thalitha Zondo

0
Replies (1)
Platinum Life
Platinum Life's reply23 Sept 2021, 14:49
Official
Dear Princess, 
 We always strive to ensure that our policyholders are assisted in the best possible way and receiving such fantastic feedback really puts a smile on our faces. I am so glad that Marelize was able to help with your policy and provide the needed information and support. 

Kind Regards 

Simone Venter
Client Relationship Specialist & Client Care Supervisor